On 26th May 2011, new legislation was introduced on the use of cookies. Cookies are small text files (stored in a user’s browser) which are often used by websites to help make the user experience more efficient. If you are uncomfortable with the use of cookies you can amend your browser settings to prompt you each time a cookie is downloaded, or to disable cookies completely.

Independent Information about cookies including how to block or delete them can be found at www.allaboutcookies.org

This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). Google uses cookies to help us analyse how users use our site.

If you would like to find out more about Google Analytics and the kind of information that is collected and processed, please refer to Google's website and its privacy policy on www.google.com and their terms of service.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. You can access them through some types of browser. Search in your cookie folders for “clearandlane” to find our cookie and the Google Analytics cookie if you wish to delete them.

Otherwise, the Clear & Lane website does not automatically capture or store personal information, other than logging the user’s IP address and session information such as the duration of the visit and the type of browser used. This is recognised by the web server and is only used for system administration and to provide statistics which Clear & Lane uses to evaluate use of the site. We do not use cookies for collecting user information from the site.

Privacy

You may be asked for personal information if you want to request information or download useful information. We may use the personal information you provide to forward to you, either by e-mail or post, other related information which we think you may find of interest. We do not sell our mailing list information to others or permit other organisations to use it. This privacy policy only covers the Clear & Lane website at www.clearandlane.co.uk. Links within this site to other websites are not covered by this policy.

Legal and Copyright Information

The information contained and accessed on this site (the "Site") is provided by the Clear & Lane entity indicated on the homepage as owner of the Site ("Clear & Lane ") for general guidance and is intended to offer the user general information of interest. The information provided is not intended to replace or serve as substitute for any accounting, tax or other professional advice, consultation or service. You should consult with a Clear & Lane professional in the respective accounting, tax or other professional area.

Based on specific facts or circumstances, the application of laws and regulations may vary. Based on the fundamental universal condition of the electronic communication process, Clear & Lane does not guarantee or warrant the Site will be uninterrupted, without delay, error-free, omission-free, or free of viruses. Therefore, the information is provided "as is" without warranties of any kind, express or implied, including accuracy, timeliness and completeness. In no event shall Clear & Lane, its related partners, managing directors, principals, agents or employees be liable for any direct, indirect, incidental, special, exemplary, punitive, consequential or other damages whatsoever (including but not limited to, liability for loss of use, data or profits), without regard to the form of any action, including but not limited to, contract, negligence or other tortious actions, arising out of or in connection with the Site, any content on or accessed by use of the Site, or any copying, display or other use hereof.

As content on the Site is copyrighted, any unauthorised use of any materials on the Site may violate copyright, trademark and other laws. Should a user download the materials on the Site for personal or non-commercial use, the user must retain all copyright, trademark or other similar notices contained in the original materials on or any copies of the material. Materials on the Site may not be modified, reproduced or publicly displayed, performed or distributed or used for any public or commercial purposes.

Third-party links are provided as a convenience to our users. Clear & Lane does not control and is not responsible for any of these sites or their content. Clear & Lane is obligated to protect its reputation and trademarks and Clear & Lane reserves the right to request removal of any link to our Web site.

Explicit permission is required to use the Clear & Lane logo. To request this written approval, use the "Contact Us" feature.

The following Web link activities are explicitly prohibited by Clear & Lane and may present trademark and copyright infringement issues:

Links that involve unauthorised use of our logo
Framing, inline links or metatags
Hyperlinks or a form of link that disguises the URL and bypass the homepage

The Map on the Contact Us page is contained on a separate website and is one which we cannot be held responsible for the contents of.

Summary of terms

Browser
A browser is used to locate and display web pages via a software application. The most popular ones are Netscape Navigator and Microsoft Internet Explorer.

Cookie
A cookie is a message given to a web browser by a web server. The message is then stored by the browser in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie’s main objective is to identify users and personalise their visit by customising web pages for them, for example by welcoming them by name next time they visit the site.

IP (internet protocol)
All networks connected to the internet speak IP, the technical standard which allows data to be transmitted between two devices. TCP/IP (Transmission Control Protocol/Internet Protocol) is responsible for making sure messages get from one host to another and that the messages are understood.

IP address
If you are connected to the internet you will have an IP address, for example it may look something like this: 198.184.98.9

Web server
A web server delivers (serves up) web pages to your computer.